SHIPPING POLICY

At Hair by Kymmystry, each order is carefully prepared and quality checked before
shipment to ensure a luxury experience from start to finish.


Processing Time
Orders are processed within 3–7 business days after payment confirmation.


Shipping
Once shipped, orders typically arrive within:
U.S. Orders: 2–5 business days
International Orders: 7–14 business days


Shipping times may vary depending on carrier delays, holidays, or weather conditions.
Tracking Information.


Customers will receive a tracking number via email once their order has shipped.


Signature Confirmation
For security purposes, high-value orders may require an adult signature upon delivery.


Incorrect Addresses
Please ensure all shipping information is correct before checkout. Hair by Kymmystry is not
responsible for packages delivered to incorrectly entered addresses.


Lost or Stolen Packages
Once packages are transferred to the shipping carrier, Hair by Kymmystry is not
responsible for lost, stolen, or delayed packages. Customers must contact the shipping
carrier directly to file claims.